Aurelian Raises $14M Series A for AI-Driven 911 Call Triage
Aurelian pivoted from salon bookings to build an AI voice assistant that triages non-emergency 911 calls—handling noise complaints, parking issues and stolen-wallet reports—so human dispatchers can focus on true emergencies. The startup, live in a dozen+ dispatch centers since May 2024, raised a $14M Series A led by NEA and says it’s already answering thousands of calls daily amid chronic understaffing and high dispatcher turnover.